ISBN: 0132737981 | PDF | 8.16 MB | 480 pages | Prentice Hall; 5 edition (August 26, 2012)
Understanding quality management through a unifying framework. Managing Quality is a comprehensive introduction to the field of quality management that presents a supply chain theme as the unifying framework for quality improvement. This edition of the text has been updated with many changes to highlight cutting-edge, quality topics.
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